THANKS TO ALL OF OUR LOYAL CUSTOMERS AND COLLEAGUES

This year has been an eventful year for Cross Connection Environmental, filled with numerous developments and activities that have kept us actively engaged in our field. As we reflect on the past months, we would first like to extend our warmest wishes to everyone for a Merry Christmas and a very happy and eventful new year ahead, filled with joy, success, and opportunities for growth.

Our year began at a slower pace, allowing us to lay the groundwork for the initiatives and programs we planned to implement. However, as the months progressed, we picked up speed, gaining momentum and ultimately ending the year on a high note. Despite facing some challenges, including illnesses that affected our team, we managed to navigate through these obstacles effectively. All in all, it has been a pretty good year, and we want everyone in the backflow community to know that we remain strongly committed and actively involved in providing backflow education to every person we come in contact with. Our dedication to this cause has not wavered, and we continue to strive for excellence in our educational efforts.

We would also like to take this opportunity to reach out to water purveyors across the country. It is essential for you to know that we are here to assist you in enhancing your backflow prevention programs. We are just a phone call away, ready to help you improve and expand your initiatives. Our team is equipped with the expertise and resources necessary to support your efforts, ensuring that your programs run smoothly and effectively.

Moreover, we are willing to travel and bring our training directly to wherever it is needed. As we journey across the nation and observe what other training providers are offering, we have gained valuable insights into the industry. We are confident that our training programs are not only robust but also highly effective. Our training is designed to deliver competent and educated testers or specialists who are well-prepared to handle the complexities of backflow prevention and testing in your area.

In addition to our training for testers, we would like to extend an invitation to training providers who are looking to enhance their own educational programs. Our innovative training simulator equips testers with the essential tools they need to identify problems in backflow assemblies effectively. This hands-on approach allows them to leave the classroom with a clear understanding of what issues to look for, significantly reducing the guesswork involved in testing backflow assemblies. We believe that this knowledge will empower testers not only to recognize what is wrong with an assembly but also to pinpoint what repairs are necessary. This advancement will lead to a decrease in unnecessary replacements of assemblies, thereby streamlining the process and making your job as an instructor easier and less subjective than it has ever been before. Our simulation board and station, which is our best-kept secret, has been successfully utilized for over 22 years, and we no longer wish to keep it under wraps. We want everyone in the industry to take advantage of this valuable resource and enhance their training capabilities.

As we approach the end of this year, we want to reiterate our heartfelt wishes to all of our customers and colleagues across this nation. May you experience a very Merry Christmas filled with joy, and may the upcoming year, 2026, be prosperous and full of opportunities for growth and success in all your endeavors. We look forward to continuing our journey together in the coming year and beyond.